Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
Returns and Refunds Policy
Thank you for shopping at Artbeat Studios, Inc.
We have a 100% Satisfaction Guarantee!!
If you are not 100% satisfied with your purchase, we will give you a full refund or a reprint. PLEASE NOTIFY US WITHIN 7 BUSINESS DAYS AFTER RECEIVING YOUR PRINT.
If the issue caused your return is listed below we will have to issue a refund and send you a return lable to ship back the unwanted print.
Please understand that while we strive for perfection in all of our prints some prints will have slight imperfections that are out of our control, see below regarding each substrate imperfections. Our premium products have certain characteristics and challenges by nature.
HD Metal
-They sometimes can have slight raised bumps the size of a period that you can see at certain angles
-They sometimes can have very slightly chipped edges that we touch up with matching colors
-We cannot guarantee the color will match your monitor because each montior is different
HD Acrylic
-Because we face mount the prints directly to the acrylic with adhesive there will be small particles of dust or raised bumps that are out of our control. All Acrylic face mounts will have dust or particles, most are not obvious.
-We cannot guarantee the color will match your monitor because each montior is different
Birch Wood
-Because of the nature of wood, our natural option will show the grain of the wood showing through your image, although we do our best to not have a dark grain pattern run across a brides face on her wedding photo:)....some dark grain may show up here and there.
-We cannot guarantee the color will match your monitor because each montior is different
All of our products can be returned within 7 days of the original purchase of the product.
Please contact us as soon as you notice an issue with your print by phone or email
Shipping charges
We will send you a shipping label at our cost
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sales items will be refunded at the discounted price paid
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 949.229.2946
- By email: info@artbeatstudios.com
18003 Sky Park Circle, Suite F
Irvine, CA 92614